SHIPPING POLICY

FREE WORLDWIDE SHIPPING

At FURNOO London, we offer complimentary worldwide shipping on every order, complete with tracking. Wherever you are, we aim to make your delivery experience as smooth and straightforward as possible.

PROCESSING & DELIVERY TIMES

Every order is carefully prepared before dispatch.

Processing time: 3–5 business days
Shipping time: 7–21 business days after dispatch

Please note that total delivery time includes both processing and shipping. Delivery estimates may vary depending on your location, customs clearance, local courier operations, public holidays, or other circumstances beyond our control.

TRACK YOUR ORDER

Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking information.

You can follow your delivery through our Track Your Order page. Please allow a few days for tracking updates to become available after dispatch.

IMPORT DUTIES & LOCAL CHARGES

Most orders arrive without requiring any additional action. However, depending on the destination country and shipment origin, local customs authorities or delivery partners may occasionally apply import duties, taxes, or clearance fees.

These charges are determined locally and are separate from our complimentary shipping service. Where applicable, they are the responsibility of the recipient.

If you receive a payment request from customs or your local delivery partner, we recommend completing it promptly to avoid unnecessary delays or returns. If you're unsure about a payment request, our customer care team will be happy to assist.

NEED ASSISTANCE?

Our customer care team is here to help with any questions about your order or delivery.

Email: contact@furnoo.co.uk
Customer Service: Monday–Friday, 9:00 AM–5:00 PM GMT

For delivery updates, please visit our Track Your Order page.