Welcome to the FURNOO London website. Throughout these Terms of Service ("Terms"), "we", "us" and "our" refer to FURNOO London, operated by SCY GLOBAL VENTURES LTD.

By visiting our website or purchasing from us, you agree to these Terms, together with any additional policies and notices referred to here. These Terms apply to all visitors and customers who use our website and services.

Please read these Terms carefully before accessing or using our website. If you do not agree to them, please do not use our services. Any new features or tools introduced to our store will also be subject to these Terms.

We may update these Terms from time to time by publishing changes on this page. Please review them periodically. Continued use of the website after changes take effect constitutes acceptance of the updated Terms, subject to applicable law.

Our store operates on the e-commerce platform provided by Shopify Inc.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. If you are allowing a minor to use this site under your supervision, you are responsible for ensuring that such use complies with applicable law.

You agree not to use our products for any unlawful or unauthorized purpose and to comply with all laws in your jurisdiction, including copyright laws, when using our services.

Transmission of worms, viruses, or any code of a destructive nature is strictly prohibited. Violation of these Terms may result in termination of access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service or orders where permitted by applicable law.

You acknowledge that while using our service, your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks. Credit card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or access to the Service without our express written permission.

The headings used in this agreement are for convenience and do not affect the interpretation of these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if general information made available on this site is inaccurate, incomplete, or not current, except where applicable law provides otherwise.

Material on this website is provided for general information purposes and should not be the sole basis for decisions requiring more accurate or current information.

This site may contain historical information provided for reference. We reserve the right to modify website content and are not obligated to update all information unless required by law.

Nothing in this section limits our obligations to provide accurate product information or your mandatory consumer rights.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change without notice.

We reserve the right to modify or discontinue the Service, or any part of its content, subject to applicable law.

Such changes do not affect orders already accepted or any mandatory contractual or consumer rights.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively through our website and may have limited quantities.

Returns and exchanges are handled according to our Return & Refund Policy and applicable consumer protection laws.

We strive to display product colours, finishes, dimensions, and images as accurately as possible. However, actual colours may vary slightly depending on your screen and display settings.

We reserve the right, where legally permitted, to limit sales by geographic region, jurisdiction, or order quantity.

Product descriptions, availability, and prices may be updated from time to time. We also reserve the right to discontinue products.

Any offer made through this website is void where prohibited by law.

We cannot guarantee that every product will meet individual subjective preferences. However, nothing in these Terms limits your statutory rights concerning faulty, misdescribed, or otherwise non-conforming goods.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders where permitted by law.

We may limit quantities purchased per person, household, or order, including orders associated with the same customer account, payment method, or billing and shipping address.

If we change or cancel an order, we will endeavour to notify you using the contact information provided during checkout.

We may limit or prohibit purchases made by dealers, resellers, or distributors where appropriate and legally permitted.

You agree to provide accurate, complete, and current purchase and account information. Please update your email address, billing information, and other relevant details when necessary so we can process transactions and contact you.

For further information, please review our Return & Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools or services that are not directly controlled by FURNOO London.

These tools may be made available on an "as is" and "as available" basis, subject to applicable law.

Your use of third-party tools is subject to their respective terms and conditions. We recommend reviewing those terms before using such services.

New tools, resources, features, or services introduced through our website may also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites, products, or services that are not affiliated with FURNOO London.

We are not responsible for the content, accuracy, or practices of independent third-party websites, except where applicable law provides otherwise.

We recommend reviewing their terms, privacy policies, and practices before entering into transactions.

Questions concerning products or services provided independently by third parties should be directed to the relevant provider.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit reviews, comments, suggestions, ideas, or other materials to us, you grant FURNOO London permission to use those submissions for legitimate business purposes, subject to applicable law and any relevant permissions.

This may include reproducing, editing, translating, publishing, or distributing submitted content where we have the necessary rights to do so.

We reserve the right to monitor or remove content that is unlawful, offensive, defamatory, misleading, or infringes the rights of others.

You agree not to submit content that infringes intellectual property, privacy, or other legal rights, contains malicious software, or deliberately misrepresents its origin.

You are responsible for the accuracy and legality of your submissions.

Personal information provided through reviews or submissions will be handled in accordance with our Privacy Policy.

SECTION 10 – TAXES, IMPORT CHARGES & PRIVACY

Depending on the destination country and the origin of the shipment, some orders may be subject to additional taxes (including VAT), customs duties, or clearance fees imposed by local customs authorities or delivery partners.

Any additional charges that are not already included in the order or covered by FURNOO London are the responsibility of the recipient, subject to applicable law.

If you have any questions regarding potential import charges, our customer service team will be happy to assist.

Your personal information is handled in accordance with our Privacy Policy. Please refer to our Privacy Policy for further details.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping costs, delivery estimates, or availability.

We reserve the right to correct such information and update website content.

Where an error affects an order, we will handle the matter in accordance with applicable contractual and consumer protection laws.

We are not obligated to update every item of website information unless required by law.

SECTION 12 – PROHIBITED USES

You may not use our website or its content:

• For unlawful or fraudulent purposes.
• To violate applicable laws or regulations.
• To infringe intellectual property or privacy rights.
• To harass, abuse, threaten, intimidate, or unlawfully discriminate against others.
• To provide deliberately false or misleading information.
• To upload viruses, malware, or other harmful code.
• To collect personal information unlawfully.
• To engage in spam, phishing, or other abusive activity.
• To interfere with the website's security, functionality, or operation.
• To circumvent technical or security protections.
• For any other activity prohibited by applicable law.

We reserve the right to restrict or terminate access to the Service where a violation occurs, subject to applicable law.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We take reasonable care in operating our website, but we cannot guarantee that access to the Service will always be uninterrupted, timely, secure, or free from technical errors.

We may occasionally suspend access for maintenance or reasons beyond our reasonable control.

To the extent permitted by applicable law, we are not responsible for losses that are not reasonably foreseeable or that arise from circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits our responsibility for losses caused by our breach of applicable consumer law or our failure to exercise reasonable care and skill where such liability cannot lawfully be excluded.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

Your statutory rights, including rights relating to faulty or misdescribed products, remain unaffected.

SECTION 14 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify FURNOO London, SCY GLOBAL VENTURES LTD, and their relevant affiliates, officers, employees, contractors, and service providers against third-party claims arising directly from your unlawful use of the website or your infringement of third-party rights.

This provision does not limit any mandatory consumer protections or impose liability where doing so would be unlawful or unfair.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be treated as severed to the extent required by applicable law.

The remaining provisions will continue to apply where legally enforceable.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or FURNOO London in accordance with applicable law.

You may stop using our website or services at any time.

We may suspend or terminate access where there has been a material breach of these Terms, subject to applicable law.

Termination does not affect rights, obligations, or liabilities that arose before termination, including outstanding payment obligations and statutory consumer rights.

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right under these Terms does not constitute a waiver of that right.

These Terms, together with any policies incorporated by reference, form the agreement governing your use of our website and services.

They replace previous versions or communications concerning the same matters, except where applicable law requires otherwise.

These Terms will be interpreted in accordance with applicable law, including mandatory consumer protection laws.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements for services provided by us are governed by the laws of England and Wales.

If you are a consumer resident outside England and Wales, this choice of law does not deprive you of any mandatory protections provided by the laws that apply to you.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You may review the latest version of these Terms at any time on this page.

We reserve the right to update, modify, or replace these Terms by publishing revised versions on our website.

Changes will apply in accordance with applicable law and will not remove mandatory rights relating to orders already placed.

We recommend reviewing this page periodically for updates.

SECTION 20 – CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact our customer care team.

FURNOO London
Operated by SCY GLOBAL VENTURES LTD

Email: contact@furnoo.co.uk